Tracking Your Order
You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into the website "My Account". Click on " My Order " to review your order status and/or obtain a tracking number.
It can take a few days following order shipment before the tracking number becomes active on the courier's system. If the information is not available, please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
Note for taxes
Our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, some limited countries may need to pay duties or VAT according to your countries’ levying rules.
Contact Us
If you have any further questions, please contact our customer services.
The time frame of an order delivery is divided into two parts:
Processing time: 2-7 days
Shipping time: 7-15days
Shipping methods:Standard Shipping、Free Shipping
Shipping fee: Free Shipping Over $27.00
Shipping fee is $5.99 for orders below $0-$26.99
Note: The shipping time will be affected by public holidays, destination countries, bad weather and international couriers.
If the consumer cancels the order before the delivery time and within the time specified by the website for canceling the order, the order can be canceled.